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Service system of Shanxi security company
1、 Shift handover system
1) The security personnel shall strictly abide by the shift handover system and hand over the shift according to the specified time. Those who are unable to be on duty for some reason must apply for leave in advance. 2) Before taking over duty, the staff should be ready to take on duty. 3) After the handover personnel arrive at the post, both sides salute first, then pay attention to observation and do the handover ceremony. The shift handover personnel shall inform the situation and handling results of the shift, and explain the matters that need to be handled continuously. Hand over the service register and sign by both parties for reference. If the successor fails to arrive or handle the handover procedures, the person on duty cannot leave.
2、 Request report system
When encountering emergency and major problems, security personnel shall timely, concretely and accurately give work instructions on handling emergency to customer units, superior leaders, public security organs and other departments, implement them immediately and resolutely, and timely feed back the implementation results and make detailed records.
3、 Service inspection system
The person in charge of the security organization of the unit stationed on duty or the designated service inspector shall be responsible for inspecting the security guard's duty. The content of service inspection is mainly about the security personnel's performance of post duties. Record the problems and treatment results found in the service inspection, and timely report the important problems to the superior.
4、 Service registration system
The duty registration shall be recorded by the personnel on duty. The main problems recorded, recorded and handled at will, recorded and kept by the superior, must be handled properly.